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Client Services

Our client services management services are geared specifically to impact our clients through:
  • Devising targeted business development pursuit methods
  • Establishing and managing realistic and idealistic timelines
  • Building solid relationships with the CRE firms marketing and business development teams
  • Increasing the number of employees actively selling and promoting within and externally
  • Successfully securing and closing new business

CHG, LLC has established a proven evaluation process to access client needs. We provide strategic solutions building upon your existing business development and marketing platform. If the marketing department is an under-performing asset, we will recommend a plan to reinvigorate through restructuring, closely target new opportunities, while ensuring your bottom line is increasing through a more diverse project pipeline. We ensure this process is effect through reviewing the following:

  • Collateral, website, past and current proposals and pitches
  • Perceptions of the firm internally and externally
  • Client retention and relationship-building initiatives
  • How business is generated and how it is fostered
  • Sponsorships, PR, advertising, and community event participation
  • Business development and marketing training techniques
  • Professional groups alliances
  • Specializations and/or new or other service offerings
  • Accountability and new business reporting
 
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